adam peter nielsen

#11 TrendyTwenties 

Adam Peter Nielsen explains in this video why retailers have to stop thinking in online and offline and instead only think in commerce. Adam believes that one of the biggest challenges in the coming decade is priorities.

 

Trends and challenges in the new decade
  • Think in ‘commerce’  instead of thinking ‘online’ and ‘offline’
  • The stores have to prioritise how they use their resources 

Ruben Nielsen

One of the tendencies and challenges retail business face is omnichannel, Ruben Nielsen believes. In this video, Ruben maps out the importance of the ability to bridge the gap between online sales and in-store sales, so you can get to know your customers.

Kasper Dorby

In this video, Kasper Dorby explains that one of the biggest challenges retail business will face in the upcoming decade is the understanding of the fact that customers' needs vary from channel to channel and from business to business. 

Niels Ralund

In this video, Niels Ralund points several challenges out, which he thinks retail will face in the years to come. Among these, Niels thinks that it's important to treat all customers alike - online shoppers as well as physical shoppers.

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