Niels Ralund

#1 TrendyTwenties 

In this video, Niels Ralund points several challenges out, which he thinks retail will face in the years to come. Among these, Niels thinks that it's important to treat all customers alike - online shoppers as well as physical shoppers.

 

Trends and challenges in the new decade
  • Start working with eCommerce as fast as possible
  • The service in the physical store has to be improved
  • All customers should be treated alike

Kenneth Boll

According to Kenneth Boll, one of the big challenges in this decade is consolidations of data to get a better understanding of the customer journey. In this video, Kenneth suggests a solution to this challenge.

Anna Katrine Matthiesen

Anna Katrine Matthiesen believes that one of the trends affecting retail in the upcoming years is Direct-to-Consumer. In this video, Anna Katrine gives several examples of companies who already make use of this trend.

Rasmus Houlind

Rasmus Houlind believes that especially three challenges will be major in the new decade - among other the extinction of the existing channel conflict. In this video, Rasmus addresses all three challenges.

6 i sommerferien? ☀️

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