The attendants get their very own dashboard
Each attendant has the option to view three key areas regarding their performance on the POS system:
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Each attendant can closely monitor and analyze their sales, providing valuable insights into their ability to increase sales and offer added value to customers. This will help strengthen their sales skills and ultimately optimize the company's revenue.
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The attendant has the opportunity to analyze their colleagues' sales. This can increase the overall average sales as it contributes to creating a culture where all employees work together to maximize sales and achieve impressive results.
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The attendant can access insights into the total store sales for the day and their contribution. This instills a sense of accountability and motivation to strive for excellent results and contribute to overall success. This increases motivation and will surely ignite the sales instinct.
Ka-ching's POS system helps with upselling and cross-selling
With the help of an intelligent POS system, attendants receive valuable assistance in driving upselling and cross-selling, positively impacting their KPI. Let's look at an example of how the POS system helps with upselling:
An attendant assists a customer in finding a dress for a festive event. Using Ka-ching's POS system, which utilizes machine learning, the attendant receives recommendations based on previous purchases and preferences from similar customers - similar to what you know from online shopping. The POS system identifies that customers interested in party dresses often buy accessories such as jewelry and handbags.
Based on this information, the POS system suggests that the attendant presents the customer with matching jewelry and an appropriate handbag that will complete her look. The attendant showcases these items and explains how they complement the dress and create a cohesive style.
The customer shows interest and chooses to add jewelry and a handbag to her purchase, resulting in an upsell as the customer, thanks to the system's recommendations, is presented with items that complement her original purchase.
Ka-ching's POS system's utilization of machine learning gives the attendant insight into the customer's preferences and provides support in achieving upselling.
The personal shopping experience
Thanks to Ka-ching's POS system assistance during sales, resources are released to serve each customer individually. This helps strengthen the relationship between the customer and the store, benefiting the customer and providing a positive impact on each attendant with happy and satisfied customers.
Need more arguments to convince your employees? Feel free to contact us, as we can present many more reasons to implement Ka-ching's POS system.
