In the first episode of 15 Minutes on Retail, Martin Michael Frederiksen and Henrik Libak are talking about customer service, e-commerce, buying experience and the future of retail. NB: Danish language
Three of today's questions:
What makes you say 'I'll never shop here again'?
What are the key factors for a new location when you are opening a new shop?
What was the last thing you bought online, and why?
Do you want to be a part of the podcast?
Then we would love to hear from you! You don't need to be a CEO at a major firm or an expert of any kind. Do not hesitate to contact us on media@ka-ching.dk
