Knowledge

Ka-ching Podcasts

We invite Denmark's leading experts on retail and technology to a brief 15-minute talk about the vast developments happening in the retail business. 15 Minutes on Retail is about the retailers' challenges, the technological development, and about the future of retail.

EPISODE 1

Retailing challenges

In the first episode of 15 Minutes on Retail, Martin Michael Frederiksen and Heidi Svane are talking about achieving success in business, the rising threat from Amazon and about the danish retailer's future challenges.

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EPISODE 2

Customer service and buying experiences

In the second episode of 15 Minutes on Retail, Martin Michael Frederiksen and Henrik Libak are talking about customer service, e-commerce, buying experience and the future of retail.

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EPISODE 3

B2B-sales and online growth

In the third episode of 15 Minutes on Retail Martin Michael Frederiksen and Brede Bjerke are talking about investing in new technology, B2B-sales, and online growth.

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EPISODE 4

Segmentation, filtering and loyalty

In the fourth episode of 15 Minutes on Retail, Martin Michael Frederiksen and Majken Pape are talking about white goods, segmentation, filtering, Click&Collect and loyalty.

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EPISODE 5

Tech, innovation, and the future

In the fifth episode of 15 Minutes on Retail, Martin Michael Frederiksen and Brian Thomsen are talking about his view on innovation, technology, loyalty in a digital world and how to choose co-workers.

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EPISODE 6

Customer relations

In the sixth episode of 15 Minutes on Retail Martin Michael Frederiksen and Lars Pedersen are talking about retail customers, loyalty and investing in new technology.

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EPISODE 7

Online grocery shopping

In the seventh episode of 15 Minutes on Retail Martin Michael Frederiksen and Carsten Pahlke are talking about online grocery shopping, customer relations and customer service. 

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